This Privacy Policy explains how sjili collects, uses, stores, shares, and protects the personal data of players and visitors who access sjili.vip. Please read it carefully alongside our Terms & Conditions.
Name, contact details, payment information, device data, and gaming activity — only what is necessary to operate your sjili account.
To manage your account, process payments, fulfill legal obligations, prevent fraud, and improve the sjili platform experience.
Only trusted payment processors, KYC providers, and regulatory authorities where legally required. We never sell your data.
Access, correct, delete, restrict, or port your personal data. Withdraw consent at any time where processing is consent-based.
sjili ("sjili," "we," "us," "our") respects the privacy of every individual who interacts with the sjili platform at sjili.vip (the "Platform"). This Privacy Policy describes the types of personal data we collect from players and website visitors, the purposes for which that data is processed, how it is stored and protected, the circumstances under which it may be disclosed to third parties, and the rights that individuals have with respect to their personal data.
This Privacy Policy applies to all personal data collected through the Platform, including during account registration, login, gameplay, deposits, withdrawals, customer support interactions, and any promotional participation. It should be read alongside sjili's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference.
By creating a sjili account or continuing to use the Platform after this Privacy Policy is published or updated, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
Filipino players: The sjili Platform processes the personal data of Philippine residents and is operated in a manner consistent with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC) of the Philippines.
For the purposes of applicable data protection laws, the data controller responsible for your personal data in connection with the sjili Platform is the operator of sjili.vip. As data controller, sjili determines the purposes and means by which your personal data is processed and is responsible for ensuring that processing is lawful, fair, and transparent.
If you have any questions about this Privacy Policy, your personal data, or the way sjili processes it, please contact the sjili Data Protection team using the contact information provided in Section 16 of this Policy.
sjili collects personal data that is necessary for the operation of the Platform and the provision of services to players. The categories of data we collect include:
sjili collects personal data through the following means:
| Collection Method | Description |
|---|---|
| Direct submission | Data you enter during registration, KYC, deposit/withdrawal forms, and customer support interactions. |
| Automated collection | Technical data (IP, device, browser, session) collected automatically when you access the Platform. |
| Cookies & tracking | Cookies and similar technologies that record your Platform interactions and preferences. |
| Payment providers | Transaction confirmation data received from GCash, PayMaya, BPI, BDO, Metrobank, and card networks. |
| KYC providers | Identity verification results from third-party KYC service providers used to validate submitted documents. |
| Fraud prevention tools | Risk signals from anti-fraud and device fingerprinting services used to protect account security. |
sjili processes your personal data on the following legal bases, consistent with applicable data protection law including the Philippine Data Privacy Act of 2012:
sjili uses the personal data it collects for the following purposes:
sjili does not use automated decision-making or profiling in any manner that produces legal or similarly significant effects on players without human review. Responsible gaming monitoring flags are reviewed by trained support staff before any account action is taken.
sjili does not sell, rent, or trade your personal data to any third party for commercial purposes. Personal data may be shared with the following categories of recipients only where necessary and on a need-to-know basis:
GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and other payment processors receive transaction-specific data necessary to process your deposits and withdrawals. sjili does not transmit your full payment credentials to these providers — processing occurs through their secure APIs.
Third-party KYC service providers may receive copies of your identification documents and verification selfies for the purpose of authenticating your identity. These providers are contractually bound to process such data solely for verification purposes and in accordance with applicable data protection standards.
sjili may disclose personal data to PAGCOR, the National Privacy Commission, Anti-Money Laundering Council (AMLC), or other competent Philippine authorities where required by law, court order, or valid regulatory directive. sjili will make reasonable efforts to notify you of such disclosure unless legally prohibited from doing so.
Third-party service providers engaged by sjili to assist with Platform operations — including cloud hosting, fraud detection, customer support software, and analytics — may process personal data on sjili's behalf. All such providers are bound by data processing agreements that restrict use of your data to the specified purpose and require appropriate technical and organizational security measures.
In the event of a merger, acquisition, or sale of substantially all of sjili's assets, personal data held by sjili may be transferred to the acquiring entity. In such circumstances, sjili will take reasonable steps to ensure continuity of the protections described in this Privacy Policy and will notify affected players of any material change in data controllership.
sjili uses cookies and similar tracking technologies to operate the Platform effectively and to understand how players interact with it. The categories of cookies used by sjili include:
You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will prevent you from logging into your sjili account and accessing Platform services. sjili does not use third-party advertising or cross-site tracking cookies.
sjili retains personal data only for as long as is necessary for the purposes for which it was collected or as required by applicable law and regulatory obligations. Key retention periods include:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years post-closure | AML and regulatory requirement |
| KYC documents | Duration of account + 5 years post-closure | PAGCOR licensing and AML obligation |
| Transaction records | 5 years from transaction date | AMLC and tax record requirements |
| Gaming activity logs | 3 years from log date | Dispute resolution and fraud review |
| Customer support records | 3 years from interaction | Complaint resolution and legitimate interest |
| Marketing consent records | Until consent withdrawn + 1 year | Proof of consent basis |
Upon expiry of the applicable retention period, sjili will securely delete or irreversibly anonymize personal data in a manner that prevents reconstruction of the individual's identity.
sjili implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While sjili maintains these security measures, no system can guarantee absolute security. You are responsible for maintaining the confidentiality of your sjili account login credentials. sjili will never ask you to disclose your password via email, chat, or any other communication channel.
If you believe your sjili account has been accessed without your authorization, contact sjili support immediately via live chat. The support team is available 24 hours a day, 7 days a week, and can place an immediate security hold on your account pending investigation.
Some of the third-party service providers engaged by sjili (including cloud hosting infrastructure, KYC verification tools, and anti-fraud systems) may process personal data outside the Philippines. Where personal data is transferred outside the Philippines, sjili ensures that appropriate safeguards are in place consistent with the requirements of the Philippine Data Privacy Act of 2012, including:
sjili will not transfer personal data to any jurisdiction or entity that cannot demonstrate adequate protections for the data subjects whose information is being transferred.
As a data subject under the Philippine Data Privacy Act of 2012, and consistent with international data protection principles, you have the following rights with respect to your personal data held by sjili:
Request a copy of the personal data sjili holds about you and information on how it is processed.
Request correction of inaccurate or incomplete personal data held in your sjili account profile.
Request deletion of personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Request that sjili restricts processing of your data in certain circumstances, such as where accuracy is contested.
Request your personal data in a structured, commonly used, machine-readable format for transfer to another service.
Object to processing based on legitimate interests at any time. For direct marketing, objection is unconditional.
To exercise any of these rights, contact sjili's Data Protection team at the email address provided in Section 16. sjili will acknowledge your request within 72 hours and respond substantively within 30 calendar days. Requests may require identity verification before sjili can act on them.
NPC complaints: If you are a Philippine resident and are dissatisfied with sjili's handling of your personal data or your rights request, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph. We encourage you to contact sjili first so we can attempt to resolve the matter directly.
The sjili Platform is strictly restricted to individuals aged 21 years and above. sjili does not knowingly collect personal data from individuals under 21 years of age. If sjili discovers that personal data has been collected from a person under the applicable minimum age, that Account will be immediately closed, all associated Funds will be forfeited, and the personal data will be deleted from sjili's systems as soon as practicable, subject to any applicable legal retention obligations.
If you have reason to believe that a minor has created a sjili account, please contact sjili support immediately using the contact details in Section 16 of this Policy. sjili takes underage gambling extremely seriously and will act swiftly on credible reports.
The sjili Platform may contain references to third-party services, payment providers, or game content supplied by licensed third-party game developers. This Privacy Policy applies only to data collected and processed by sjili.vip. sjili is not responsible for the privacy practices of any third-party services, applications, or platforms that you access in connection with sjili's services, including GCash, PayMaya, or game software providers.
You are encouraged to review the privacy policies of any third-party services you use in connection with your sjili account to understand how those services handle your personal data independently of sjili.
sjili reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or Platform features. The updated Privacy Policy will be published at sjili.vip/privacy-policy with a revised "Last updated" date at the top of the document.
Where changes are material — that is, where they significantly affect how sjili processes your personal data or your rights in relation to it — sjili will notify registered players via their registered contact details before the changes take effect. For minor administrative updates, continued use of the Platform after publication constitutes acceptance of the revised Policy.
If you have questions about this Privacy Policy, wish to exercise any of your data protection rights, or have a concern about how sjili has handled your personal data, please contact the sjili Data Protection team:
Data Protection / Privacy:
[email protected]
Please include "Privacy Request" or "Data Protection" in the subject line
of your email so it is routed to the correct team promptly. Email address
displayed as plain text only — not a clickable link.
Alternatively, you may contact sjili's 24/7 live chat support directly from the Platform. The support team is available in both English and Filipino and can escalate privacy-related queries to the Data Protection team on your behalf.
sjili aims to acknowledge all privacy requests within 72 hours and to resolve them within 30 calendar days. Complex requests may require additional time; sjili will keep you informed of expected timelines where processing may take longer.
Philippine residents: You may also contact the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated. The NPC is the independent supervisory authority responsible for enforcing the Data Privacy Act of 2012 in the Philippines.
The full agreement governing your use of the sjili Platform — eligibility, accounts, gaming rules, bonuses, and liability.
Read T&CsTools, limits, self-exclusion options, and problem gambling resources for sjili players across the Philippines.
Read RG PolicyPlain-language answers to common questions about your sjili account, payments, games, and responsible gaming tools.
Visit FAQWho we are, how sjili was built for Filipino players, and the values behind the platform and its team.
About sjili256-bit encryption, zero data sales, and a privacy-first approach to every transaction. Create your sjili account and start playing with confidence. 21+ only. Play responsibly.