These Terms & Conditions govern your use of the sjili platform and all services accessible at sjili.vip. Please read them carefully before creating an account or placing any wager.
Players must be 21 years of age or older and located in a jurisdiction where online gambling is not prohibited.
All transactions are processed in Philippine Peso (PHP). GCash and PayMaya are the primary supported channels.
sjili enforces deposit limits, self-exclusion, and responsible gaming tools in accordance with PAGCOR guidelines.
sjili reserves the right to amend these Terms at any time. Continued use of the platform constitutes acceptance.
In these Terms and Conditions, the following definitions apply unless the context clearly requires otherwise:
By accessing the sjili Platform, creating an Account, or placing any Wager, you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions in their entirety, together with sjili's Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS, YOU MUST IMMEDIATELY CEASE USE OF THE SJILI PLATFORM AND CLOSE YOUR ACCOUNT. Continued use of any part of the Platform following publication of updated Terms constitutes your unconditional acceptance of those updates.
These Terms constitute the entire agreement between you and sjili with respect to your use of the Platform and supersede all prior understandings, representations, or agreements relating to the same subject matter.
The sjili Platform is strictly restricted to individuals who are 21 years of age or older. This requirement is consistent with Philippine law and the responsible gaming framework established by the Philippine Amusement and Gaming Corporation (PAGCOR). By registering an Account, you represent and warrant that you meet this age requirement. sjili reserves the right to request documentary proof of age at any time and to suspend or permanently close any Account where this requirement is not satisfied.
You are responsible for ensuring that your access to and use of the sjili Platform is lawful in your jurisdiction. sjili does not represent that the Services are appropriate or available in all locations. Players accessing the Platform from jurisdictions where online gambling is prohibited do so at their own legal risk, and sjili bears no liability in connection with such access.
The following persons are not eligible to register or maintain an Account with sjili:
Philippine players: If you are currently enrolled in a self-exclusion program administered by PAGCOR or any PAGCOR-licensed venue, you are required to disclose this during registration. Playing while under a self-exclusion order may have legal consequences under Philippine gaming regulations.
Each Player may hold only one (1) registered Account on the sjili Platform. Operating multiple accounts — whether under the same or different personal details — is strictly prohibited and constitutes grounds for immediate account suspension, forfeiture of all Account Funds, and a permanent ban from the Platform.
You agree to provide accurate, complete, and current information during registration and to update your Account details promptly when changes occur. sjili reserves the right to verify any information provided at any time. Providing false, misleading, or incomplete registration information is a material breach of these Terms.
You are solely responsible for maintaining the confidentiality of your Account login credentials. You must not share your username, password, or one-time PINs with any third party. sjili will not be liable for any loss or damage arising from unauthorized Account access resulting from your failure to safeguard your credentials. You must notify sjili support immediately if you suspect unauthorized access to your Account.
sjili may, at its sole discretion and at any time, require you to complete identity and age verification (KYC) before processing withdrawals, activating bonus credits, or continuing gameplay. Required documents may include government-issued photo identification, proof of address, and proof of payment method ownership. Failure to complete KYC within the timeframe specified by sjili may result in Account suspension.
sjili accepts deposits via GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and bank transfer. The minimum deposit amount is ₱100 (Philippine Peso). All deposits must originate from a payment method registered in your own name. sjili does not accept third-party deposits.
Deposits via GCash and PayMaya are credited to your sjili Account wallet instantly upon confirmation from the payment provider. Bank transfers may take up to one (1) business day to reflect. sjili is not liable for delays caused by the Player's bank or payment service provider.
All transactions on the sjili Platform are denominated and processed in Philippine Peso (PHP / ₱). Any currency conversion fees applicable to international card payments are solely the responsibility of the Player.
sjili operates platform-level deposit limits consistent with its responsible gaming obligations. Players may also set personal daily, weekly, or monthly deposit caps from their Account settings at any time. Deposit limits, once reduced, take effect immediately. Increases to deposit limits may be subject to a waiting period as required by sjili's responsible gaming procedures.
Withdrawals are available to verified Players only. sjili reserves the right to complete KYC verification before processing any withdrawal request. The minimum withdrawal amount is ₱200. Withdrawal requests that exceed your verified Account balance, or that relate to Funds subject to active bonus wagering requirements, will not be processed until the relevant conditions are met.
GCash and PayMaya withdrawal requests are typically processed within ten (10) minutes of approval for verified Accounts during standard operating hours. Bank transfer withdrawals may take one (1) to three (3) business days. Processing times may be extended during periods of high volume, system maintenance, or where additional verification is required.
sjili's default policy is to return Funds to the same payment method used for the corresponding deposit, in compliance with anti-money laundering requirements. Where the original payment method is no longer available, sjili may request additional documentation before authorizing an alternative withdrawal route.
sjili does not charge Players a fee for standard withdrawal requests. Any fees imposed by the Player's bank or payment provider in connection with the receipt of funds are solely the Player's responsibility and are outside sjili's control.
All bonuses, free spins, cashback offers, and promotional credits offered by sjili are subject to specific terms and wagering requirements published on the individual promotion page. General bonus terms in this section apply where specific promotional terms are silent.
Unless otherwise stated in the specific promotion terms, bonus credits carry a wagering requirement that must be completed before any associated winnings can be withdrawn. Wagering requirements are calculated on the bonus amount only unless the promotion specifies otherwise. Games may contribute to wagering requirements at different rates as specified in the applicable promotion terms.
sjili reserves the right to withhold, cancel, or reclaim bonus credits and associated winnings, and to close the Account of any Player found to be abusing the bonus system. Bonus abuse includes but is not limited to: exploiting errors in bonus calculations, using multiple accounts to claim the same promotion, placing offsetting bets to reduce wagering risk artificially, or any other conduct that sjili reasonably determines to be contrary to the spirit of a promotion.
sjili reserves the right to modify, suspend, or withdraw any promotion at any time and without prior notice. Changes will not affect bonuses already validly claimed before the change takes effect, except where the promotion's specific terms explicitly permit mid-promotion modification.
All sjili game outcomes are determined by certified Random Number Generator (RNG) systems or, in the case of live dealer games, by physical results observed on camera in a professional studio environment. Game results are final once confirmed by the system. sjili does not accept disputes regarding game outcomes arising from Player misunderstanding of game rules or mechanics.
In the event of a technical malfunction that interrupts a Wager mid-round, sjili will make reasonable efforts to determine the correct outcome based on available data at the time of interruption. Where determination is not possible, sjili reserves the right to void the Wager and return the staked amount to the Player's Account. sjili is not liable for losses arising from connection failures on the Player's side, including mobile network interruptions.
sjili reserves the right to void any Wager placed at incorrect odds, on an incorrectly configured game, or due to any manifest error in the Platform, regardless of whether the error was identified before or after the Wager was settled. sjili will not honor payouts resulting from manifest errors.
Individual games may carry maximum single-payout limits as disclosed in the game information panels. Where a game win exceeds the stated maximum payout, only the capped amount will be credited to the Player's Account.
sjili is committed to the promotion of responsible gaming and the prevention of problem gambling, in accordance with PAGCOR's responsible gaming standards for online platforms serving Philippine residents. The following obligations and protections apply to all Players.
Access to real-money gaming on sjili is restricted to individuals aged 21 and above. sjili uses age verification at the point of registration and reserves the right to conduct re-verification at any time. Any Account found to belong to a minor will be immediately closed and all Funds forfeited.
All Players may set personal deposit limits, loss limits, and session duration reminders from their Account settings dashboard. Limit reductions take effect immediately. Limit increases may be subject to a mandatory twenty-four (24) hour to seven (7) day reflection period at sjili's discretion.
Players who wish to take a break from gambling may activate a voluntary self-exclusion period — ranging from a temporary cooling-off period to a permanent exclusion — directly from their Account settings without contacting support. Once a permanent self-exclusion is activated, it cannot be reversed. sjili will make reasonable efforts to prevent re-registration by self-excluded Players; however, Players bear primary responsibility for not attempting to circumvent exclusion measures.
Players experiencing gambling-related difficulties are encouraged to visit sjili's Responsible Gaming page for guidance and contact information for problem gambling support organizations operating in the Philippines, including the National Council on Problem Gambling.
The following conduct is strictly prohibited on the sjili Platform. Violation of any prohibition in this section may result in immediate Account suspension or termination, forfeiture of Account Funds, and referral to applicable law enforcement authorities:
All content on the sjili Platform — including but not limited to the sjili brand name and logo, website design and layout, game interfaces, graphics, text, software, and promotional materials — is the property of sjili or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal, non-commercial gaming purposes in accordance with these Terms.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content on the sjili Platform without prior written consent from sjili. Unauthorized use of sjili's intellectual property may give rise to claims for damages and other legal remedies.
To the fullest extent permitted by applicable law, sjili, its directors, employees, agents, and licensors shall not be liable for:
Where liability cannot be excluded by law, sjili's total aggregate liability to you in respect of any claim arising out of these Terms shall not exceed the total amount deposited by you in the twelve (12) months preceding the event giving rise to the claim.
THE SJILI PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. SJILI MAKES NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE PLATFORM'S UNINTERRUPTED AVAILABILITY, ACCURACY, OR FITNESS FOR A PARTICULAR PURPOSE.
sjili collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By creating an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy. Your data is used to manage your Account, process transactions, comply with legal obligations, and improve Platform services. sjili does not sell personal data to third parties.
sjili implements 256-bit SSL encryption on all login, payment, and account management pages. Personal data is stored on secure servers with access restricted to authorized personnel with a legitimate operational need.
sjili may suspend or terminate any Account at its sole discretion if it has reasonable grounds to believe that a Player has breached these Terms, engaged in fraudulent activity, is under the legal gambling age, or if sjili is required to do so by law, regulation, or court order. Account suspension may be temporary or permanent and may be accompanied by the withholding of Account Funds pending investigation.
You may close your sjili Account at any time by contacting sjili's support team through the Platform. Account closure requests will be processed within three (3) business days. Verified Account Funds not subject to active wagering requirements will be returned to your designated payment method upon closure, subject to standard withdrawal processing procedures.
Upon Account termination for cause (i.e., for breach of these Terms), sjili reserves the right to forfeit all Account Funds, including deposited Funds where such Funds are directly linked to fraudulent or abusive activity. Forfeiture in such circumstances does not constitute a breach by sjili of any obligation owed to the Player.
sjili reserves the right to amend, update, or replace these Terms and Conditions at any time. Changes will be published at sjili.vip/terms-conditions and will take effect immediately upon publication unless a specific future effective date is stated. sjili will make reasonable efforts to notify registered Players of material changes via their registered contact details.
Your continued use of the Platform following publication of amended Terms constitutes your unconditional acceptance of those changes. If you do not agree with any amendments, you must cease use of the Platform and close your Account before the effective date of the changes.
These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with applicable law. sjili aims to resolve all Player disputes fairly and efficiently through its internal complaints process before any formal legal proceedings are initiated.
If you have a complaint regarding any aspect of the sjili Platform or these Terms, you should first contact sjili's support team via the live chat or email channel provided on the Platform. sjili will acknowledge your complaint within forty-eight (48) hours and aim to resolve it within fourteen (14) calendar days. If you remain dissatisfied following the internal resolution process, you may escalate your complaint to the relevant regulatory authority.
For questions, concerns, or complaints regarding these Terms and Conditions, please contact the sjili support team through the live chat feature available within the Platform, or by email at:
sjili Support:
[email protected]
(Email address displayed as plain text only — this is not a clickable link.
Please copy and paste into your email client.)
sjili's support team is available 24 hours a day, 7 days a week, in both English and Filipino. For responsible gaming concerns, please refer to the dedicated Responsible Gaming section of the Platform.
Age Restriction Reminder: sjili is a real-money gambling platform. Access is permitted only to individuals aged 21 and above. Gambling can be addictive. Please play responsibly and within your means. For support with problem gambling in the Philippines, contact the National Council on Problem Gambling or visit sjili's Responsible Gaming page.
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Read RG PolicyFrequently asked questions about sjili accounts, deposits, withdrawals, games, bonuses, and support — answered plainly.
Visit FAQLearn who we are, how sjili was built for Filipino players, and the values that guide how we operate as a platform.
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